Privacy Policy
How we collect, use, and protect your information
Last updated: April 5, 2025
Real Financial & Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website real-financial-consulting.com or engage with our services.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form on our website
- Request a consultation or appointment
- Engage our financial planning or consulting services
- Subscribe to communications from us
- Opt in to receive SMS/text messages
This information may include your name, email address, phone number, mailing address, financial information relevant to our services, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about your account, services, or consultations
- Send administrative information (appointment reminders, service updates)
- Send marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
SMS/Text Messaging Policy (10DLC Compliant)
When you provide your phone number and opt in to receive text messages from Real Financial & Consulting, you agree to the following:
- Consent: By opting in, you consent to receive SMS/text messages from Real Financial & Consulting related to your inquiry, account, appointments, or services.
- Message Frequency: Message frequency varies based on your interactions and service needs.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation of your opt-out.
- Help: Reply HELP to any message for assistance, or contact us at paul@real-financial-consulting.com.
- No Mobile Information Sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Carriers Supported: Major US carriers are supported. Carriers are not responsible for delayed or undelivered messages.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website and business (e.g., email hosting, appointment scheduling), subject to confidentiality obligations
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
- With Your Consent: When you have given explicit consent to share specific information
Important: Your financial information shared during consulting engagements is treated with the highest level of confidentiality and is never shared for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing emails or SMS at any time
To exercise any of these rights, contact us at paul@real-financial-consulting.com.
Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Real Financial & Consulting
Paul Graves
Email: paul@real-financial-consulting.com
Ohio, United States